Circa will only retain any personal information given to us for the minimum period of time necessary, depending on the reason you gave us the information. Personal information may be stored electronically or on paper records. We never share personal information with third parties, except as stated below, and we never use it for Marketing.  For more information please contact us at

Personal information obtained from Circa Service Users via email or telephone or in person is used only for the purpose intended by the Service User.

Personal information collected via our Shopmobility Registration Forms is used only in relation to the loan of Shopmobility equipment and is retained for 2 years after the end of the equipment loan period.

Personal information collected via the Volunteer Registration Form is used by CIRCA to assess  suitability for voluntary work and may be shared with other charities and agencies by CIRCA for the same purpose. Other than an occasion when we would be statutorily required to do so, the information will not be used for any other purpose. Personal information will be retained only as long as a person is actively seeking a volunteer placement or is currently volunteering with a charity.


Cookies are used to provide certain features or functionality within a website. There are a number of different types of website cookie. Below we outline the cookies used on the Circa website.

Cookie Consent
When you first visit the Circa website we will pop-up a cookie warning notice. Once this is accepted, a cookie is stored to acknowledge your acceptance and prevent the notice being displayed. If you do not accept this notice then it will continue to be displayed. By continuing to use the Circa website you accept that cookies are being used.

Analytics Cookies
Analytics Cookies are used to monitor how people use a website and how they reached the site. These cookies do not track any personal information and are used to analyse and improve the performance of the website. The service used on the Circa website is Google Analytics. If you wish to opt out then please use this link:  Google -

Personalisation & E-Commerce Cookies
The Circa website does not make use of any cookies to personalise your user experience and does not use any E-Commerce cookies.